FAQ's

Am I able to drop off materials early?

This may be alright as long as we do not have an event the day before yours or directly before yours depending when you intend to drop off items. However, please ask the sales & event coordinator at the Desenberg for inquiries on this.

Can I bring in my own food/beverages?

We ask that you have a licensed bar service provide the bar for your event. However, you may bring in any caterer or food you would like. Please inquire if you have any questions.

Do I need to have event insurance?

We require all events with 75 guests or more to have event insurance. Please inquire for more info.

How can I place a hold on the space for my event?

In order to hold your event date, all we need is a nonrefundable deposit of $500 and a signed contract (assuming you are booking for 4 hours, longer event time is subject to a bigger deposit necessary to hold the space). Please inquire about available dates from the sales & event coordinator or the Desenberg events calendar.

How many hours can I book the space for?

We book our events in 4 hour time blocks. It can be anytime between 8am and 11pm. If you need to add additional time to your event, it would be another $500 per hour.

I need to cancel my event. What is the refund policy?

In the unfortunate event you must cancel, any payments already made to-date to the Desenberg are non-refundable. However, any remaining balances are waived and do not need to be paid.

I need to change my date. How can I do that?

If you have to change your date, the Desenberg will do its best to transfer your reservations over to the new date. However, if the date is already booked, we cannot change dates and the cancellation policy applies if you need to cancel due to a change in date.

Is WIFI available?

Yes, we will have WIFI available for use.

What AV do you have available for my event?

Your reservation with us includes use of our integrated sound system, smartglass wall, and 2 wireless microphones.

What is available for parking?

We have parking for 50 vehicles included in your rental. There is nearby street parking and a parking garage as well for other cars. However, we also offer a parking package that allows parking for you and your guests close to the venue. Please see our parking package for more information or inquire with our sales & event coordinator.

What is your capacity?

Our current capacity is 250 standing and 180 seated.

When can I start setting up my event?

Pending on availability we can allow up to 1 hour prior to your event time for any setup needed. All clean up post event must be completed by your scheduled end time.

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